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ChatGPT Ads Have Arrived: What Marketers and CMOs Need to Know

Matt Raven

Matt Raven

ChatGPT ads have officially landed in the USA. OpenAI is introducing paid ads inside ChatGPT, turning the popular AI assistant into a premium, intent-rich ad channel. Early testing began in the U.S. on February 9th, aimed at logged-in adults on the Free and ChatGPT Go ($8/month) tiers. Plus, Pro, Business, and Enterprise users will not see ads.

This launch is important for leaders focused on growth, branding, and digital transformation.  Below, I explain the ad format, features, OpenAI’s goals, and industry response – including the notable ~$60 CPM price and what it could mean for budgets, measurement, and the future of AI marketing.

Person using ChatGPT on their phone - Dig & Dig

What’s actually launching?

  • Placement and labelling: The first ad format appears below ChatGPT’s answers.  Ads are clearly labelled and visually separated from organic content – like a carousel or boxed unit that appears based on what the user is doing in chat.
  • Who sees ads: Ads will show to Free and Go users in the U.S.; users under 18 and chats around sensitive topics (politics, health, mental health) are explicitly excluded.
  • Answer independence and privacy: OpenAI says ads will not affect the AI’s answers, and that conversations won’t be sold to advertisers. Users can dismiss ads and turn off personalization; OpenAI promises robust privacy controls as testing expands.
  • Formats in flight: Beyond the first unit, reporting points to carousels and experimental sidebar placements. Industry trackers have also noted mock-ups that test “sponsored answers”, raising questions about trust and design boundaries that OpenAI says it intends to respect.

Main features marketers should note

  • Contextual, intent-triggered delivery: Ads will only show when relevant to the current conversation.  For example, a hotel/lodging ad might appear after a user asks about planning a trip. That’s a markedly different signal than a standard keyword search.
  • Clear separation from the AI’s answer: OpenAI highlights that ads are kept separate and clearly labelled to maintain user trust.  This design is shown in early previews.
  • Early controls and brand safety: The test does not show ads to minors or in sensitive topics. Users can dismiss ads, learn why they saw them, and give feedback. These are important safeguards in a private assistant setting.
  • Data minimization: Early reporting will include high level metrics like impressions and clicks, deliberately limited by privacy commitments.  Don’t expect deep attribution in phase one.

ChatGPT search bar - Dig & Dig

What is OpenAI aiming to gain?

  1. Revenue diversification at scale: Operating frontier AI is capital-intensive. OpenAI has signaled the need for diverse revenue (not only subscriptions) to keep access broad while maintaining investment in computer and data centers, with ads framed as a way to subsidize free usage without compromising answer quality.
  2. Premium positioning: OpenAI is presenting ChatGPT ads as “trust-first” placements in a high-attention, high-intent environment. This sets an early premium benchmark for the value of in-conversation exposure, even with minimized tracking and limited measurement.
  3. Market education for a new channel: Expect a cautious, phased rollout, limited formats, and selective categories while OpenAI learns where conversational ads deliver value and how to keep trust and relevance intact.

The high‑CPM headline: ~$60 per 1,000 impressions

Several industry reports indicate OpenAI will deliver at a roughly $60 CPM, similar to premium live sports / TV inventory and roughly three times typical Meta rates. For early testing, reporting is basic (impressions/clicks) with no purchase-level attribution. That’s premium pricing without premium measurement.

Commentary ranges from skepticism to guarded optimism:

  • Sceptics warn brands may be paying Top Tier-level CPMs for TV-style reporting, making it hard to justify until query-level‑ visibility and conversion tracking materialize.
  • Optimists argue the moment of intent in ChatGPT justifies premium pricing, comparing it more to high-intent search rather than passive feed browsing. This is especially true while competition is low and inventory is limited.
  • Several outlets benchmark ~$60 CPM as three times higher than Meta’s rate with limited data, emphasizing that OpenAI’s privacy posture intentionally constrains the depth of advertiser reporting (for now).

Why launch at a premium price?

  1. Scarcity and attention: Chat interfaces only show one answer and ad at a time, unlike infinite scroll. OpenAI appears to be pricing for this rare, high-attention inventory at the moment of decision, and protecting that with limited ad volume.
  2. Trust moat: The high price may reflect a trust tax: OpenAI’s public commitments – not selling conversation data, limiting sensitive categories, and keeping ads separate – are meant to preserve user confidence, even if it means less granular reporting than social/search incumbents.
  3. Anchor strategy: Analysts suggest OpenAI is anchoring high to position ChatGPT ads as top-tier inventory and to offset compute costs, before later expanding formats, tools, and measurement once the principles and guardrails are validated.

Person typing on ChatGPT on laptop - Dig & Dig

Industry reaction: what your peers are saying

  • Mainstream business press highlights the financial reasons for ads, such as covering losses and infrastructure costs, and notes safeguards like excluding minor and sensitive topics, while noting skepticism about ads and the risk to user trust.
  • Marketing trades highlight the premium CPM and limited data, calling this a channel for brand exposure and learning right now, not for performance efficiency.
  • Tech analysis warns that if safeguards weaken over time, these ads could become a new way for influence risks to emerge, like what has happened with social media’s ad models.
  • Community chatter on Reddit reflects skepticism and satire about in-conversation promotions. For example, the thread “OpenAI charging high premium for AI ads” on r/singularity shows this, alongside broader discussions of ads appearing inside models.

Implications for the C‑Suite and Marketing Leaders

  1. Budget and channel mix: At ~$60 CPM, ChatGPT ads compete with premium streaming, TV, and top-of-funnel digital channels. Treat early spending as a test: start small, target high-intent prompts, and measure success by brand lift, search lift, or qualified site traffic visits instead of last-click ROAS.
  2. Measurement reality: Expect aggregate reporting (views/clicks) and privacy constraints that limit conversion-level attribution. Prepare holdout tests and mixed media modelling to infer impact until platform measurement matures.
  3. Brand safety and governance: Lean on OpenAI’s exclusions and user controls, but establish internal guardrails (topics, categories, copy standards) given the intimacy of chat contexts.
  4. Creative for conversation: Build contextual creative that complements the AI answer. Early results show that simple, relevant ads work best. Avoid interrupting the user and aim for helpfulness.
  5. First mover advantage (with caution): Because there are a few ad slots, brands that act early may learn more. However, set clear objectives, choose safe categories, and build a measurement plan that works with limited reporting.

What do our experts at Dig & Dig say?

ChatGPT ads - Dig & Dig

When evaluating ChatGPT ads, treat them as a strategic test, not a replacement for your core media mix. Your existing channels should remain the foundation, while ChatGPT is layered in as a premium experiment due to its high CPM. Success should not be judged by early efficiency alone, but by whether this environment drives stronger conversion intent than your current tactics. Regardless of initial performance, the direction is clear: we are moving into an answer-based ecosystem, and media strategies need new frameworks to test, measure, and scale in these emerging environments.

Hailey Burnham, Media Director, Dig & Dig US

The bottom line

OpenAI is testing ads in ChatGPT to expand access and diversify revenue, setting a premium price for scarce, high-intent, and trust-protected inventory. For the C-suite, this is not just another “ad network”; it’s more about owning a new decision surface, ‘the Answer Economy’, where brand exposure happens at the moment of intent. Proceed thoughtfully: pilot, measure, safeguard, and learn fast.

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If reading up about ChatGPT’s new paid ads sparked any ideas for your digital strategy, you might also want to explore how we can help brands grow through a holistic search strategy and programmatic media – two areas where our team blends data, creativity, and sharp execution to put you in front of the people who matter most.

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